Dear Settlers,
If you are interested in joining the REWA Team, you can find useful info below:
Every Online Community requires Moderators. In this context, Moderators are people that help to regulate the group and the Forum, that means making sure rules are followed, aiding member with questions about repair/product and generally being awesome! They are a vital part of our Team and have really helped us create and maintain, fun environment within REWA.
We are looking for candidates that have the aptitude to listen, learn, take things seriously and have fun at the same time! Fluency in English is required for this role but we do like to have a varied, multi-cultural REWA team that can cover different timezones, so don’t shy away if you aren’t English!
I have to emphasize that our REWA team consists purely of Volunteers who help us because of their love for the repair, the Community and the fun it entails. We really are one big family! Of course, you will get something from it.
Here is a summary of what we’d like you to have:
1. You must have a Facebook account and be familiar with Facebook.
2. Fluency in English – Knowledge of other languages desired but not mandatory.
3. You will reply to member inquiries, suggestions and issues on Facebook. After gathering and sorting this information, you will pass on feedback to our customer service at a fixed time week.
4. You will help members solve issues.
5. You will participate in Facebook online event promotion, statistics etc.
6. You need to promote positive comments on Facebook.
7. Able to work within a team and also in time, act independently.
8. A sense of humor is paramount!
9. You can look at things objectively.
10. Maturity is a must!
11. In-depth knowledge of cell phone repair is desired, but not essential (Levels aren’t important. Just the willingness to learn the mechanics).
If you think you might be the right person for Facebook group moderation, please send a private message to REWA via Facebook or email to service@rewa.tech, please include the hours in which you can moderate (weekends would be great, but not essential). Make sure to include as much detail as possible; most of all remember to be yourself! We all have different personalities and this is the dynamic which makes working in a team great!
https://www.facebook.com/groups/repairtechtalk/
https://www.facebook.com/groups/rewatraining/
Here is a summary of what we’d like you to have:
1. Fluency in English – Knowledge of other languages desired but not mandatory.
2. Member on REWA forum for at least 1 year.
3. Constantly active over REWA Forums with constructive replies, registered for at least three months and have minimum 50 posts.
4. Good knowledge of REWA rules.
5. Able to work within a team and also in time, act independently.
6. Can work as a team, even if you don’t agree with another member.
7. Must be able to remain calm and polite.
8. A sense of humor is paramount!
9. You can look at things objectively.
If you are interested in becoming a forum moderator, please send a private message to service@rewa.tech, on the forum with a detailed application. Please explain why you wish to be a moderator, why you feel you would be the ideal candidate and also mention any relevant experience. Please bear in mind that I will be looking closely at your previous interactions on the REWA forum before making any decisions. Make sure your message clearly states that you are applying for the post of Forum-Moderator!
1. You will be sent a 30-50 cash coupon as basic weekly compensation according to your work. Additional rewards will be issued according to your feedback etc. If you help solve major issues or make an outstanding contribution, more generous rewards will be issued. Of course, no matter the cash coupon or additional rewards, the final amount/rewards depends on the effectiveness of your work.
2. Repair technical support or books
3. Priority access to new product;
4. Being a part of the creation and growth of a community can be a very rewarding experience;
5. Learn and practice leadership skills during moderation;
6. Meet friends who share the same interests in REWA, browser or Internet.
7. Help you to start your repair business – power your repair business
Best of luck and we’re looking forward to hearing from applicants soon!
REWA is a world leading electronics repair business solutions provider who was founded in 2008 in HongKong. We are committed to delivering one-stop services covering Sourcing Solution, Technical Support Solution as well as Recycle & Resell Solution.