iPhone XS unresponsive suddely

peter 02/25/2019

My iPhone XS becomes unresponsive one day. Nothing happened. It gives no response, no matter what I do. I tried to wake it up by touching the screen and it remained off all the time. Could it be a coincidence? I just bought it a month ago...
Answers

Ying

02/28/2019

 force restart your iPhone XS with these steps:
  1. Press and quickly release the Volume Up button.
  2. Then press and quickly release the Volume Down button.
  3. Finally, press and hold the Side/Power button until the Apple logo appears.
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