My phone does not ring or vibrate when reciving a call.

Brian Gardner 12/17/2018

Hi, My phone has a strange issue that it will not ring or vibrate when receiving a call. I have checked all the usual things i.e. the mute switch is not on, do not disturb is not on, it is not in headphone mode. I can answer the call and hear the caller both on the earpiece and speaker. Anyone any ideas???



Please tell us what is your devices(version)? iPhone 7,8, X... We can only give you a simple guide according to your phone device.



try this: 1. restart your phone. 2. reinstall iOS on your iPhone (make sure you have a current backup in either iTunes or iCloud) 3. it may be a hardware related problem. you need to check the vibrator/audio amplifier IC and relevant circuits
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