My phone does not ring or vibrate when reciving a call.

Brian Gardner 12/17/2018

Hi, My phone has a strange issue that it will not ring or vibrate when receiving a call. I have checked all the usual things i.e. the mute switch is not on, do not disturb is not on, it is not in headphone mode. I can answer the call and hear the caller both on the earpiece and speaker. Anyone any ideas???
Answers

REWA

12/19/2018

Please tell us what is your devices(version)? iPhone 7,8, X... We can only give you a simple guide according to your phone device.

aquaman

12/18/2018

try this: 1. restart your phone. 2. reinstall iOS on your iPhone (make sure you have a current backup in either iTunes or iCloud) 3. it may be a hardware related problem. you need to check the vibrator/audio amplifier IC and relevant circuits
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