Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

REWA Oct 20, 2021
176

Recently, Phone Repair Guru posted a video about iPhone 13 screen replacement. After replacement, “Important Display Message” pops up. What’s worse, Face ID is not available.

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Since the iPhone 13 screen includes no flood illuminator module and all the parts for the TrueDepth system are housed in the iPhone itself,

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

REWA LAB speculates that the chip on the original screen has saved Face ID data. Transferring the chip to the new screen might solve the problem. Today, let’s verify this speculation.

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

In the first place, we test the Face ID function of iPhone 13. True Tone function is normal. Face ID can be set up and is working fine.

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Then we disassemble the phone and try to replace the screen with an original and genuine one. Remove the original screen. Detach the sensor flex cable with Hot Air Gun at 100 °C. Please be careful not to damage the flex cable when you remove it. 

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Attach the removed sensor flex cable to the new screen. Install the screws. Connect the new screen. Turn on the phone.“Important Display Message”  appears. Face ID can’t be set up. True Tone disappears.

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Next, we try to transfer the IC on the original screen to the new screen. Remove the new screen. To prevent scratches on the screen during operations,

apply a protective film to the screen. 

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Heat the screen flex cable with Hot Air Gun at 100 °C. Gently pull up the flex cable. To protect the screen, insert the reballing stencil under the flex cable for insulation. Apply high-temperature tape.

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Remove black adhesive around the chip with Hot Air Gun at 240 °C. To remove the chip, set the temperature to 300 °C and airflow to 6.

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Apply some middle-temperature Solder Paste. Clean the bonding pads with Soldering Iron at 360 °C and solder wick. Keep cleaning the bonding pads with PCB Cleaner.

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Next, remove the chip on the original screen with the same method.

Clean tin on the chip of the original screen. Apply some middle-temperature Solder Paste to the bonding pads. Clean tin and black adhesive on the bonding pads of the chip with Solder Wick. Keep cleaning the bonding pads with PCB Cleaner.

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Next, reball the chip. Put the reballing stencil in position. Apply a layer of middle-temperature Solder Paste evenly. Heat with Hot Air Gun at 300 °C to form the solder balls. After the solder balls are formed, clean with PCB cleaner.

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Apply Paste Flux to the bonding pads of the new screen. Align the chip of the original screen. Solder the chip with Hot Air Gun at 300 °C.

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Remove high-temperature tape after the flex cable has cooled. Connect the screen. Turn on the phone. There is no “Important Display Message”. Face ID can be set up and is working fine. But True Tone hasn’t been restored.

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Apple has long faced criticism for displaying prompts like “Important Battery Message” and “Important Camera Message”, which makes it difficult for third-party repair stores to fix their products.

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

With the ‌iPhone 13‌ this year, Apple further makes it more difficult for customers to get repairs from third-party stores. However, it is risky to replace the chip to solve Face ID not working after iPhone 13 screen replacement. REWA LAB does not recommend that non-professionals try this method. Apple could patch this via an iOS update in the future. Let’s wait and see. Please feel free to leave your thoughts on the problem.

 

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